Privacy Policy

Effective Date: June1, 2025

Sound & Vision by Bergee values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.svbybergee.com], contact us, or use our services.

1. Who We Are

We are a professional audiovisual company and music instrument shop located in Sint Maarten. Our services include retail, rentals, repairs, AV installations, and full-service event production. All transactions are handled in-store or on-location — we do not offer product delivery services.

2. What Information We Collect

a) Information You Provide

  • Name, email address, phone number (via forms or direct contact)

  • Project or event details (for service inquiries)

  • Purchase or rental info (for record-keeping and coordination)

b) Automatically Collected Information

  • IP address, browser type, pages visited (via cookies and analytics tools)

c) Third-Party Information

  • Social media interactions (messages, comments)

  • Information shared via integrations (e.g., contact forms, newsletters)

3. How We Use Your Information

We use the information to:

  • Respond to inquiries and provide service-related support

  • Schedule consultations or service appointments

  • Improve our website and user experience

  • Send updates about products, events, or promotions (with consent)

  • Fulfill legal and administrative obligations

4. Legal Basis for Processing

We process your data under:

  • Consent (e.g., newsletter sign-up)

  • Contractual necessity (e.g., arranging services)

  • Legal compliance

  • Legitimate interest (e.g., improving customer experience)

5. Sharing of Information

We may share data with:

  • IT service providers (website, email, analytics)

  • Marketing tools (e.g., for newsletters or surveys)

  • Legal authorities when required

We do not sell or rent personal information to third parties.

6. Cookies and Tracking

Cookies help us understand how visitors use our site and allow us to improve functionality. You can manage or disable cookies through your browser settings.

7. Marketing Communications

With your consent, we may send you updates about new stock, technology innovations, and events. You may unsubscribe at any time using the link provided in the email.

8. Data Security

We use secure systems and restrict access to personal data. Our website uses SSL encryption to help protect information you share online.

9. Data Retention

We retain data only as long as necessary for operational, legal, or marketing purposes.

10. Your Rights

You may request:

  • Access to your personal information

  • Correction or deletion of your data

  • Withdrawal of consent

  • A copy of your data (data portability)

Contact us via email to submit such requests.

11. External Links

Our website and social media may include links to external sites. We are not responsible for the privacy practices of those websites.

12. Children’s Privacy

We do not knowingly collect data from children under 16 years of age.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with the revised date.

14. Contact

For questions about your data or this Privacy Policy:

Sound & Vision by Bergee
A.J.C. Brouwers Road 26 Cayhill, Sint Maarten

info@svbybergee.com
(+721) 543-2182